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Lucknow · Worldwide
Support

Frequently Asked Questions

Find answers to common questions about our services, process, pricing, and what it's like to work with The Webinest.

General Questions

We build custom websites and web apps, landing pages, website redesigns, online stores, and SEO/growth work. Most of our clients are small businesses and growing brands in the US, UK, and Middle East.

We are a web studio based in Lucknow, India. We serve clients worldwide and overlap daily with US and UK working hours, so time zones are rarely an issue.

We focus on small businesses and growing brands. Fixed-price packages and fast turnaround are built for teams that need a reliable site without enterprise agency overhead.

Pricing & Payments

Typical fixed-price ranges:\n• Landing Page: $300–$725 (₹25,000–₹60,000)\n• Business Website: $725–$1,800 (₹60,000–₹1,50,000)\n• Web App / E-Commerce: from $1,800 (₹1,50,000+)\nEvery quote is fixed before we start — no hourly surprises.

We accept bank transfer, UPI, PayPal, and Wise. Payment is 50% upfront and 50% at launch. For larger projects we split into milestones.

For larger scoped projects we can split payments into milestones. Standard projects use 50% upfront and 50% at launch. We'll confirm the schedule in your proposal.

Our Process

Typical timelines:\n• Landing Page: 5–7 days\n• Business Website: 3–4 weeks\n• E-Commerce / Custom Web App: 4–7 weeks\nWe give you a specific timeline in your proposal before work begins.

Our process follows six phases: Discovery (understanding your needs), Planning & Design (wireframes and mockups), Development (building the solution), Testing & QA (ensuring quality), Launch (going live), and ongoing Support & Maintenance.

We value collaboration but respect your time. Expect weekly updates and key decision points where your input is crucial. We'll need your feedback during design reviews and content collection phases.

Technical Stack

We use modern, proven tech stacks for development, databases, and hosting. We choose the best stack for each project's needs — not a one-size-fits-all template.

Absolutely. Every website we build is fully responsive and tested across all devices. Mobile-first design is a core part of our process, ensuring your site looks great on phones, tablets, and desktops.

Yes, we implement SEO best practices including optimized page structure, meta tags, fast loading speeds, mobile responsiveness, schema markup, and clean URLs. We can also provide ongoing SEO services.

Support & Maintenance

Every project includes 30 days of post-launch support for bug fixes and minor adjustments. After that, you can retain us on a monthly maintenance plan covering updates, backups, monitoring, and same-day fixes — or come back project-by-project.

Yes, most of our websites include a content management system (CMS) that lets you update text, images, and basic content without technical knowledge. We provide training and documentation to help you manage your site independently.

Support Desk

Still have questions?

We're happy to answer any questions not covered here.