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Frequently Asked Questions

Find answers to common questions about our services, process, pricing, and what it's like to work with The Webinest.

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General Questions

We offer comprehensive digital services including custom web development, mobile app development, UI/UX design, e-commerce solutions, digital marketing, and ongoing maintenance. We work with businesses of all sizes across various industries.

We operate as a global digital agency with team members across multiple time zones. This allows us to serve clients worldwide and often provide faster turnaround times.

We work with businesses of all sizes—from solo entrepreneurs and startups to established enterprises. We tailor our approach and solutions to match your budget and goals.

Pricing & Payments

Website costs vary significantly based on complexity:

• Simple Business Website: $400 - $1000
• E-Commerce Store: $500 - $2000
• Custom Web Application: $1000 - $10000

We provide detailed, transparent quotes after understanding your specific requirements.

We accept bank transfers, credit cards, PayPal, and Wise for international clients. For larger projects, we typically structure payments as 30% upfront, 40% at midpoint, and 30% upon completion.

Yes, we offer flexible payment plans for qualifying projects. We understand that cash flow matters, especially for growing businesses. Let's discuss options during our initial consultation.

Our Process

Typical timelines:

• Business Website: 4-8 weeks
• E-Commerce Store: 6-12 weeks
• Custom Web Application: 3-6 months

We provide realistic timelines during discovery and keep you updated throughout.

Our process follows six phases: Discovery (understanding your needs), Planning & Design (wireframes and mockups), Development (building the solution), Testing & QA (ensuring quality), Launch (going live), and ongoing Support & Maintenance.

We value collaboration but respect your time. Expect weekly updates and key decision points where your input is crucial. We'll need your feedback during design reviews and content collection phases.

Technical

We use modern, proven technologies: Laravel (PHP), React, Vue.js, Node.js for development. MySQL and PostgreSQL for databases. AWS, DigitalOcean, or your preferred hosting for deployment. We choose the best stack for each project's needs.

Absolutely. Every website we build is fully responsive and tested across all devices. Mobile-first design is a core part of our process, ensuring your site looks great on phones, tablets, and desktops.

Yes, we implement SEO best practices including optimized page structure, meta tags, fast loading speeds, mobile responsiveness, schema markup, and clean URLs. We can also provide ongoing SEO services.

Support & Maintenance

Yes! We offer flexible maintenance packages including security updates, content changes, backup management, performance monitoring, and priority support. Our retainer clients get 24/7 support and discounted hourly rates.

Yes, most of our websites include a content management system (CMS) that lets you update text, images, and basic content without technical knowledge. We provide training and documentation to help you manage your site independently.

Still Have Questions?

We're happy to answer any questions not covered here.

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